This Privacy Policy explains how “Vaccine-Buddy”, a platform owned, operated, and managed by VB HealthTech Private Limited (referred to as “we”, us”, “our”, “VB HealthTech”, or “Vaccine-Buddy”) collects and uses your (“User”, “you”, “your”, “customer”) information in relation to your access and usage of our platform and its related services on website, namely www.vaccine-buddy.com, and its mobile application namely, “Vaccine-Buddy” (“App”) (collectively referred to as “Platform”), unless a separate Privacy Policy or statement is provided for such services.

At Vaccine-Buddy, we are committed to protecting the personal and sensitive personal information/data of our User/ customers. This Privacy Policy is designed with you in mind and it is important that you have a comprehensive understanding of our personal information collection and usage practices, as well as full confidence that ultimately, you have control of any personal information you provide to Vaccine-Buddy. In this Privacy Policy, “Personal Information” or “Personally Identifiable Information” means information that can be used to directly or indirectly identify an individual, either from that information alone or from that information combined with other information we have access to, about that individual.

OUR COMMITMENT: This Privacy Policy ensures the privacy and integrity of the Personal Information and Sensitive Data, and we are committed to protecting your privacy.

YOUR CONSENT: Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. If you do not agree with the following privacy related terms, please do not access or use the Platform and its connected services. If you continue to use the Platform including the App, or Vaccine-Buddy’s website, we shall understand that you are aware of this Privacy Policy and its contents, and have provided your informed consent on such basis. You accordingly agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third-parties for the purposes set out in this Privacy Policy.

INFORMATION WE COLLECT ABOUT YOU: We collect information for a lawful purpose (business and regulatory purposes) connected with our Platform including our App and our website. Collection of such data and information is essential for the purpose of serving Users/customers with the best version of our website and our App.

We might ask for your personal information including your name, phone number, date of birth, address, spouse name, email account, medical history, health related information, evidentiary and supported documents, proof of identity and address, occupational information, and others at different screens in the App and our website and would accordingly require access to geographical location and others. We collect medical history, diagnostic reports, previous and present prescriptions in order for us to determine and recommend an appropriate vaccination. As part of our service delivery, we may also hold information regarding your interactions with us. This information may include call details, browsing histories on our platform, location, and additional details you provide to us. Additionally, we may also collect data about your use of the services and your appointment history and other transactions with us through the services listed on our platform.

The information collection differs as per the operating system of the User/customer and is in consonance with the App Store (iOS) and Play Store (Android) rules and terms as laid down. Our Privacy Policy is designed and developed to address the privacy and security of your Personal Identifiable Information. However, our Privacy Policy is subject to change at any time without any prior Notice and in accordance with the applicable laws of India.

We may also, by your usage of the Platform’s functionalities and connected services collect, receive, process, store, deal or handle, directly or indirectly, the following sensitive personal data or information including your financial information such as bank account or credit card or debit card or other payment instrument details (“Sensitive Data”). Keeping your best interest in mind, we retain and use such Sensitive Data only for as long as is required as per the purpose for which the Sensitive Data is collected or otherwise required to comply with our legal obligations.

CHILDREN’S DATA: We do not permit children i.e., persons below the age of 18 years to use our Platform without their parent or guardian’s consent or supervision.

WHY IS YOUR INFORMATION BEING COLLECTED? We need your information to identify your requirements, personalize your needs as per your medical history and requirements, and provide you assistance whenever required. We collect information to facilitate payments, send receipts, provide you services and improve deliverance through our Platform. We will also collect all requisite information for compliance with legal obligations.

HOW LONG DO WE KEEP YOUR INFORMATION? We store your information with us and remove it when we receive a request to actively forget your information or until such time that the purpose for which the data was collected is no longer relevant. With regard to any Sensitive Data, we store such Sensitive Data until such time that we require it for the stated purposes in this Privacy Policy or till such time as required to comply with our legal obligations.

In a certain situation if we suspect you of committing fraud or violating our terms, then we may be required by law to retain some information about you, to the extent permitted by law.

RIGHTS OF USER: As per applicable data protection law, as supplemented by our internal practices, your principal rights as a User are:

• the right to access;
• the right to rectification;
• the right to erasure; and
• the right to be forgotten.

IN THE EVENT WE MAKE CHANGES TO THIS POLICY, WHAT HAPPENS? We keep our Privacy Policy under regular review and may update the same to reflect changes to our information related practices. Such changes to our Privacy Policy shall apply from the effective date as set out on our Website/App. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Platform will be taken as acceptance of the updated Privacy Policy. We may also communicate via SMS, Email, WhatsApp, or over the phone.

YOUR PERSONAL INFORMATION & DATA IS IMPORTANT TO VACCINE-BUDDY

In order to maintain accurate records, we strive to keep them updated with your most recent information. If you find any discrepancies in your personal information or if a part of your personal information changes, we request that you update it at _info@vaccine-buddy.com__________ or reach out to our customer support at __________ 91-9650039988______  and communicate the change(s) for updating our records.

In case of non-compliance with the Terms and Conditions and Privacy Policy, we reserve the right to remove your non-compliant information from our database. In addition, we may decide to discontinue some or all of the services we are providing to you, based on the severity of the non-compliance.

Information about you is only accessible on a need-to-know basis as part of our security practices and procedures. Furthermore, our employees and consultants are bound by Codes of Conduct and Confidentiality Policies that require them to maintain confidentiality of Personal Identifiable Information.

OWNERSHIP OF CONTENT: This Privacy Policy and the information contained herein is the sole and exclusive property of VB HealthTech Private Limited.

This Privacy Policy is published pursuant to, and in compliance with the Information Technology Act, 2000, and the rules thereunder, more specifically the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

If you have any questions about this Privacy Policy or Vaccine-Buddy’s information, collection, use and disclosure practices, you may connect with us at ___info@vaccine-buddy.com_________. We will respond within 72 hours to any requests, questions, or concerns, which you may have regarding

our use of your Personal Identifiable Information. If you have any grievance with respect to our use of your information, you may communicate such grievance to:

Grievance Department

info@vaccine-buddy.com

H-194,Sector 41,Noida

+91-9650039988